Shipping policy

Shipping Information

We offer fast and reliable shipping to ensure that your favorite sauces reach you in the best condition, no matter where you are in the world. Here’s everything you need to know about our shipping options:

Shipping within the USA

  • Standard Shipping: Our standard shipping within the USA typically takes between 3-7 business days depending on your location. You will receive a tracking number once your order has shipped.

  • Express Shipping: Need it faster? We offer Express Shipping through DHL and FedEx, which delivers your order in 1-3 business days. Express shipping is available for most regions across the United States. The cost of express delivery will be calculated during checkout based on your shipping address.

International Shipping

We proudly offer international shipping to most countries worldwide! No matter where you are, you can enjoy our premium sauces.

  • Standard International Shipping: This option typically takes between 7-21 business days, depending on your location. You will receive a tracking number to monitor the progress of your shipment. Shipping times may vary depending on customs procedures and local postal services.

  • Express International Shipping: For quicker delivery, we offer DHL and FedEx express services, delivering to most destinations in 2-7 business days. Please note that delivery time may vary based on customs processing times in your country.

Shipping Costs

  • Shipping fees will be calculated during checkout based on your order size and delivery destination.

  • International shipping costs are calculated based on the weight and destination of your order. You will see the exact shipping cost before completing your purchase.

Order Processing Time

  • Orders are processed within 1-2 business days after payment is received, except on weekends and public holidays. You will receive an email confirmation once your order has been shipped.

  • For express deliveries, orders placed before 2:00 PM (EST) are typically shipped the same day. Orders placed after that time will be processed the next business day.

Customs & Import Duties

  • International orders may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates.

  • Please be aware that customs duties, taxes, and other charges may apply once the package reaches your country. These fees are the responsibility of the customer, and we recommend checking with your local customs office for more information about possible additional fees.

Track Your Order

Once your order has been dispatched, you’ll receive a tracking number. You can use this number to track your package and receive real-time updates on your shipment status.

Missing or Damaged Items

If your order arrives damaged or if an item is missing, please contact our customer support team immediately. We’ll investigate the issue and ensure you receive a replacement or a full refund.